Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@playdrumboy.com
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Ordering Information:
Q: “How can I place an order for products?”
You can place an order for products through our website by selecting the desired items on the product pages and providing your payment and shipping information at checkout
Q: “Do the products I purchase come with a warranty?”
Yes, most of our products come with a manufacturer's warranty. Detailed warranty information can be found in the product descriptions, or you can also contact our customer service department for more information.
Q: “Can I return items?”
Our return policy allows for returns within 30 days of purchase for a refund or exchange. Please see our Returns & Exchanges page for more details.
Shipping and Delivery:
Q: “Can I track my order?”
Yes, we provide tracking information for all shipped orders. Once your order has been processed and shipped, you will receive an email with tracking details so you can monitor the status of your delivery.
Q: “Do you offer international shipping?”
Yes, we ship to many international destinations. However, please note that international shipping may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.
Q: “What shipping carriers do you use?”
We work with trusted shipping carriers such as FedEx, UPS, DHL, and national postal services to ensure reliable and efficient delivery of your orders.